Sold Baji's Privacy Policy

1. Introduction

Sold Baji (soldbaji.org) is a trusted online gaming platform for gamers in Bangladesh. We believe your privacy is a fundamental right — and protecting that right is our responsibility. This Privacy Policy explains what information Sold Baji collects, why we collect it, how we store it, and when and with whom it is shared.

This Privacy Policy applies to all Sold Baji services — including website visits, account registration, gameplay, deposits and withdrawals, and customer support. This Policy should be read alongside Sold Baji's Terms and Conditions.

Any changes will be posted on this page and communicated to registered users by email. If you do not agree with the updated policy, you will have the option to close your account.

2. What Information We Collect

Sold Baji collects two types of data — what you provide directly and what is automatically gathered during your use of the platform.

2.1 Information You Provide Directly

• Registration Details: Full name, email address, mobile number, date of birth
• Identity Verification (KYC): Copy of National ID (NID), passport, or other government-issued ID
• Payment Information: Mobile banking numbers (bKash, Nagad, Rocket, Upay), bank account details
• Address Information: Billing address and residential information (if applicable)
• Contact Information: Messages sent to support and details of complaints

2.2 Automatically Collected Information

• Device Information: Device type, operating system, browser type and version
• Log Data: IP address, login time, session duration, page visit history
• Gaming Activity: Game history, betting amounts, wins and losses
• Transaction Data: Dates, amounts, and methods of deposits and withdrawals
• Cookies & Tracking: Session cookies, preference settings, and usage patterns

3. How Your Information Is Used

Sold Baji uses the information it collects for the following purposes:

Sold Baji never uses your information for unreasonable or unauthorized purposes. If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time.

4. Who Your Information Is Shared With

Sold Baji your personal information to third parties Does Not Sell. However, information may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, Upay, or banks solely to process transactions. Each of these institutions operates under its own privacy policy.
• Game Providers: For Live Casino or third-party games, minimal session data may be shared with the game provider.
• Legal Authority: In cases involving court orders, requests from regulatory authorities, or fraud investigations, information may be disclosed in accordance with applicable law.
• IT Service Provider: Trusted IT partners responsible for managing Sold Baji's technical infrastructure operate under strict confidentiality agreements.

5. Data Storage & Security

Sold Baji follows the highest industry standards to keep your information secure.

Security Measures

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
• AES-256 Encryption: Sensitive data stored on our servers is kept in encrypted form
• Firewall & DDoS Protection: Advanced security layers at the server level
• Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
• Two-Factor Authentication (2FA): An extra layer of security for account login
• Limited Access: Only authorized staff can access user data

Data Retention Period

Sold Baji retains your information for as long as necessary or legally required. Even after account closure, certain data may be kept for a defined period for legal reasons. Typically, basic transaction records are retained for up to 5 years after an account is closed.

6. Cookies & Tracking Technologies

The Sold Baji website uses several types of cookies to enhance your experience:

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. Without them, the website cannot function properly.
• Functional Cookies: Remembers your language preference, theme settings, and other personalized experience choices.
• Analytics Cookies: Data on which pages are most visited and which features are most popular is used to improve our services.
• Security Cookies: Used to detect fraud and protect your account.

You can manage or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent some features from working properly.

7. Your Rights & Controls

Every registered user on Sold Baji has the following rights regarding their own data:

• Right to Access: You can request to know what information Sold Baji currently holds about you.
• Right to Rectification: To update incorrect or outdated information, please contact support.
• Right to Erasure: If you close your account and there are no outstanding legal obligations, you may request that your data be deleted.
• Right to Data Portability: You can obtain your account data in a portable format.
• Right to Object to Processing: You always have the right to opt out of marketing communications.
• Right to Withdraw Consent: For data processed on the basis of consent, you may withdraw your consent at any time.

To exercise these rights [email protected] please contact us. An initial response is typically provided within 48 hours and a full resolution within 30 days.

8. Protection of Minors

Sold Baji is a responsible gaming platform. We do not collect or process data from anyone under the age of 18. Age is verified during registration, and age-related documents are reviewed as part of the KYC process.

If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If a parent or guardian becomes aware of a child's account, please notify us right away.

9. International Data Transfers

Sold Baji's servers may be located in various countries. If your data is transferred internationally for technical reasons, equivalent protection measures are always ensured. For all international data transfers, we comply with applicable data protection regulations and work only with trusted, verified partners.

10. Data Breach Response

In the event of a data breach, Sold Baji will take immediate action:

• Affected users will be notified by email within 72 hours.
• Details of the breach, the affected data, and the steps we have taken will be fully disclosed.
• Immediate security patches will be applied and access will be revoked.
• The relevant regulatory authority will be notified.

11. Third-Party Services & Links

The Sold Baji platform may incorporate services from third-party game providers. These providers have their own privacy policies, and their data practices are outside Sold Baji's control. We take care in choosing our partners and work exclusively with trusted, licensed game providers.

12. Policy Updates

This Privacy Policy may be updated to reflect service improvements, legal requirements, or technological changes. When significant updates are made:

• The "Last Updated" date at the top of the page will be changed.
• A summary of the changes will be sent to your registered email address.
• Consent will be re-obtained if necessary.

13. Contact

For any questions, concerns, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Subject Line: Type "Privacy Policy Inquiry"
• Response Time: Typically 24–48 hours
• Support Hours: 24/7, 7 Days a Week

Sold Baji treats every privacy-related request with the utmost seriousness and is always ready to provide support in Bangla.